Community
Welcome to your space!
Here you will find help to
- understand the law and your rights
- discover the work of OSAPS
- report accessibility issues
What is accessibility of products and services?
This video explains the scope of the law:
Concrete examples
The accessibility of products and services affects us in our everyday lives: whenever we use a machine or go online.
Here are some examples of barriers that we have all surely encountered at some point:
Text of the video "The accessibility of online shopping"
Your rights
You have the right for certain products and services to to be accessible. You must be able to use them even if you have a disability, limitation or disorder.
If this right is not respected, you can report it to OSAPS, which will check the company responsible and ask tgem to bring their products or services into line.
You do not need legal or technical expertise to identify or report a problem.
OSAPS will handle all reports with a commitment to find the right recipient and propose appropriate solutions.
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