Our Objectives
One in four people has a motor, sensory, mental or intellectual impairment, functional limitations related to ageing or temporary limitations.
The Law of 8 March 2023 on accessibility requirements for products and services aims to
- ensure better access to certain products and services, especially for older people and users with special needs,
- harmonize accessibility rules for those products and services at European level.
Our Procedures
Declaration of non-compliance
In the event that your product or service is not (or not yet) legally compliant on 28 June 2025, a declaration of non-compliance must be submitted to OSAPS.
The following is required to determine non-compliance and achieve compliance:
- conduct an internal assessment,
- create a register of non-compliances,
- draw up a plan with corrective measures.
Exemption
The accessibility requirementsto products and services shall apply only to the extent that compliance:
- does not require a significant change resulting in the fundamental alteration of its basic nature,
- does not result in the imposition of a disproportionate burden.
If you consider benefitting from such an exemption, you need to inform OSAPS.
News
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News from RAWeb and RAPDF
The reference systems for web accessibility and PDF accessibility, RAWeb and RAPDF, are both being updated to version 1.1. This update became necessary following their introduction in 2024 and 2023, respectively. The first goal was to incorporate the extensive feedback...
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Guide for micro‑enterprises on the accessibility of products and services
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The biggest barrier for people with hearing impairments is communication and thus access to information.
Ms Collé, thank you for your time. For our readers who are not familiar with HörgeschädigtenBeratung, could you briefly introduce your service? HörgeschädigtenBeratung is a social counselling centre specifically for people with hearing impairments. Any hearing-impaired person who lives...
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