Our Objectives

One in four people has a motor, sensory, mental or intellectual impairment, functional limitations related to ageing or temporary limitations.

The Law of 8 March 2023 on accessibility requirements for products and services aims to 

  • ensure better access to certain products and services, especially for older people and users with special needs,
  • harmonize accessibility rules for those products and services at European level.

Our Procedures

Declaration of non-compliance

In the event that your product or service is not (or not yet) legally compliant on 28 June 2025, a declaration of non-compliance must be submitted to OSAPS.

The following is required to determine non-compliance and achieve compliance:

  • conduct an internal assessment,
  • create a register of non-compliances,
  • draw up a plan with corrective measures.
Declaration of non-compliance

Exemption

The accessibility requirementsto products and services shall apply only to the extent that compliance:

  • does not require a significant change resulting in the fundamental alteration of its basic nature,
  • does not result in the imposition of a disproportionate burden.

If you consider benefitting from such an exemption, you need to inform OSAPS.

Information on an exemption

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